Satisfaction Guaranteed

We do our best to provide high-quality products with real. natural ingredients that everyone loves. However, we understand that everyone is different. Not satisfied? No problem, we'll help you find something else. If we're not a great match, we'll refund your order.

Please contact us within 30 days of your order delivery date, if you aren't 100% satisfied with your Guy Lively products.

RETURNS

1. If you would like to request a return contact support@guylively.com with your order details to initiate your return.
2. Send the item(s) back to:

If your products are eligible for a refund, a credit will automatically be applied to your original method of payment, usually within 3-10 business days of receipt. Your refund will include the product’s paid cost and applicable taxes. We do not refund original or return shipping costs. We recommend using a return service with tracking to ensure your return reaches us. Returns that do not meet these requirements will be discarded. Note: Digital gift cards are not eligible for refund or exchange.

If you have an issue with your delivery, or the condition of your product upon delivery, please contact Support within 14 days of order delivery date at support@guylively.com.

Note: If you have known allergies, or sensitivities to an ingredient, including essential oils, please review the list carefully before selecting a product.

REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.